i-Omni Desk Platform Service
Cloud-Based Omni-Channel Contact Center Counseling Application SaaS Service
You can experience all the functions of the solutions we provide as a service.
The i-Omni Desk Platform service provides options so that users can flexibly select channel selection functions, basic consultation functions, and additional consultation functions according to the customer's contact center interaction channel environment and consultation work. Pricing varies depending on the service function option selected by the user. Additionally, user screens and service functions are limited depending on user permissions and levels.
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Sales team inquiryConsent for Collection and Use of Personal Information
Purpose | Items | Retention Period |
---|---|---|
User indentification and Verification of indentity | Name, Telephone number, Email | Up to 5 days after inquiry |
Processing of inquiries for implementation, consultation/quotes, and requests for product information | Contact Information(Mobile phone, email) | Up to 5 days after inquiry |